Reference

Terms and Conditions That Govern Your cashino Account

These terms set out the agreement between you and cashino when you open an account at cashino.club and use any part of the lobby, wallet, or support services.

Account eligibility depends on local lawWallet rules apply to UPI, Paytm and PhonePeGoverned by the jurisdiction stated in Section 4Last updated and in force on cashino.clubContact support for any clause you need clarified
cashino Terms and Conditions That Govern Your cashino Account
REACH OUR TEAM

How to Contact cashino About These Terms

If any clause in these terms is unclear, or you wish to raise a dispute about how a policy has been applied to your account, our support team is available around the…

Live Chat Start a live chat session from any page on cashino.club. Our agents can walk you through any clause, explain how a rule applies to your account, and escalate complex cases to our compliance desk.
Email Support Write to our support address for formal terms-related queries or dispute notices. We respond within 24 hours on working days, and every reply carries a reference number you can use to track progress.
Help Centre The Help Centre on cashino.club hosts plain-language summaries of key clauses, account closure procedures, and the steps to request a copy of your personal data or transaction history.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Policy Practices at cashino

We apply consistent practices across data handling, account security, and policy communications so you always know where you stand.

Data Retention

cashino retains your account data — transaction records, login history, identity documents — for the period required by applicable law in your jurisdiction. You may request a copy of your stored data at any time through the Help Centre or by emailing support.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact and to understand how you navigate the platform. You can adjust cookie preferences through your browser at any time; blocking essential cookies may affect account functionality.

Account Security

Your account is protected by password hashing and optional two-factor authentication. We will never ask for your password via chat or email. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while we investigate.

Withdrawal Verification

Before processing a withdrawal to your UPI ID or Paytm wallet, we verify that the payment detail matches the name on your cashino account. This check typically completes within one business day and exists to protect you from misdirected funds.

Policy Change Notices

When we update these terms, we post the revised version on this page and, where the change is material, send a notification to your registered email address. We keep the previous version accessible in the Help Centre for 90 days.

Account Closure Requests

You may request permanent account closure at any time by contacting support via live chat or email. We will confirm closure within 48 hours, settle any pending withdrawals to your PhonePe or UPI account, and delete or anonymise your personal data per our retention schedule.

Frequently Asked Questions About Our Terms

The questions below cover the clauses our account holders ask about most frequently. If your question is not answered here, start a live chat on cashino.club and an agent will point you to the relevant section of these terms.

These terms apply to every individual who opens an account on cashino.club and uses any feature of the platform, including the lobby, wallet, and support services, where access is permitted under local law in their jurisdiction.

We will always post revised terms on this page with an updated effective date. For material changes, we also send an email to your registered address. Continuing to use the platform after the effective date means you accept the updated terms.

Contact our support team via live chat or email with your account ID and the specific clause in question. We will review it and respond with a written explanation or resolution within 24 hours on working days.

Wallet funding via UPI, Paytm, or PhonePe is governed by the payment rules in Section 3 of these terms. Deposits must come from a payment account registered in your own name; third-party funding is not permitted under any circumstances.

Submit a data access request through the Help Centre on cashino.club or by emailing our support address. We will compile and send your data — account details, transaction history, and login records — within 30 days of receiving your request.

Access to cashino and the specific clauses that apply depend on local law in your state or union territory. Where local law restricts or prohibits access, those restrictions override any permissive reading of these terms.

Contact support via live chat or email and request permanent closure. We settle any pending withdrawals to your UPI or PhonePe account first, then close the account and process your data per our retention policy within 48 hours.